Email Privacy

Our Email Privacy / Security Policy

In order to minimise the printing of additional pages due our email footer, we now compacted this by placing the bulk of its content here. Although we would like it if none of our emails were printed, to save resources, we understand that from time to time you need to generate a file copy, this should help minimise waste in these cases.

Protecting Your Privacy

Information Commissioners Office (ICO)

We are registered with the ICO as data controllers, to maintain transparency and openness in the way we process YOUR data, a basic principle of data protection.

It is the basic principal of data protection that the public should know who is carrying out the processing of personal data and why this needs to be undertaken


This email is intended solely for the addressee. It may contain confidential or privileged information. If you have received it in error, please notify us immediately by telephone (01204 224238) and delete the message.

If you are not the intended recipient you must not copy, distribute, disclose, take any action or rely on it or any attachment in any way.


The contents of this email may contain software viruses which could damage your own computer system. Whilst this email message has been checked for the presence of computer viruses and Whitecroft Green Limited has taken all reasonable steps to ensure this email message is virus free, Whitecroft Green Limited cannot accept any responsibility for any damage you may sustain as a result of software viruses and you should conduct your own virus checks.


Please note that this email has been created in the knowledge that internet borne email is not a 100% secure communications medium. We advise that you understand and observe this lack of security when emailing us.


Whitecroft Green Limited may monitor outgoing or incoming emails. By replying to this email you give your consent to such monitoring.

Disclosing Information Generally

We do not disclose any personal information obtained about you from this website, or your emails, to third parties except when we need to do so in order to complete the transaction – e.g. when arranging for a courier company to deliver e.g. hardcopy reports or drawings. We may also use the information to keep in contact with you and inform you of developments associated with our business. You will be given the opportunity to remove yourself from any mailing list or similar device.

If at any time in the future, though unlikely, we should wish to disclose information collected on this website to any third party, it would only be with your knowledge and consent.

We may from time to time provide information of a general nature to third parties – for example, the number of individuals visiting our website or completing a registration form, but we will not use any information that could identify those individuals.

Disclosing Information Energy Performance Certificates

As part of our on-going Accreditation to produce Energy Performance Certificates (EPCs) and Display Energy Certificates (DECs) which are both legally binding documents we are required to provide certain key contact details which we informed are for the sole purpose of Quality Assurance in following up a random sample of our Certificate we lodge. We (and all other Assessors) are required to provide;-

Building Owner / Landlord Details

Please see form EPC_QA1.pdf which will be attached to our quote email and updated throughout the course of your instruction. This data is required to identify the property on the Landmark Website and designate its type of use and general status.

Client Contact Details

Please see form EPC_QA1.pdf which will be attached to our quote email and updated throughout the course of your instruction. This data relates to lodgement of an EPC as is used by our Accrediting body to QA not only our work but our overall approach to any given instruction.

Changes to this Policy

Any changes to our Privacy Policy will be placed here and will supersede this version of our Policy. We will take reasonable steps to draw your attention to any changes in our Policy. However, to be on the safe side, we suggest that you read this document each time you use the website or on a regular basis if using email to communicate with us, to ensure that it still meets with your approval.

Contacting Us

If you have any questions about our Privacy Policy, or if you want to know what information we have collected about you, please email us at

You can also correct any factual errors in that information or require us to remove your details from any list under our control.